A: We usually quote within 24 hours after we get your inquiry (Except weekends and holidays). If you are very urgent to get the price, please contact us through official channels so that we can offer you a quote.
Q: Can I buy samples before placing large orders?
A: Yes. Please feel free to contact us for sample availability and shipping costs.
Q: What is your lead time for production?
A: It depends on the order quantity and the season. Usually, we can ship within 7-15 days for small quantities, and about 30 days for large quantities.
Q: What are the available shipping methods?
A: Products can be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX, etc). Please confirm with us before placing orders.
Q: How do you ensure long-term and good business relationships?
A: We maintain high quality and competitive pricing to ensure our customers benefit. We respect every customer as a friend and sincerely conduct business with partners worldwide.
Q: Are the motor specifications customizable?
A: We offer various configurations for voltage, speed, and torque. Please provide your technical requirements to our team for a customized solution.