❓ Frequently Asked Questions
Are you a manufacturer or trading company?
We are a professional drain pump and motor manufacturer with nearly 10 years of experience in the industry.
What is your delivery time?
Stock samples can be sent within 3-5 days via international express. For batch orders, the shipping time is approximately 25-30 days after order confirmation by air or sea.
Can you provide OEM services?
Yes, we accept OEM orders and can produce items under the customer's own brand name.
What are your standard payment terms?
We accept various payment methods including T/T, L/C, and DP to facilitate smooth transactions.
How do you handle shipping for large orders?
Large batch orders are typically shipped via sea or air through major regional ports to ensure cost-efficiency and safety.
Do your products come with a warranty?
Yes, our products such as the refrigerator motors typically come with a 3-year warranty to ensure long-term reliability.