Can you make the gearbox or gearmotor with custom specifications?
YES. We have strong R&D capabilities, supported by a highly experienced team of engineers, each possessing years of deep technical expertise in the motor industry. We can customize shafts, voltage, speed, dimensions, and more.
Do you provide product samples?
YES. We can provide standard or custom samples to your engineering team for initial testing, verification, and evaluation purposes before placing bulk production orders.
Do you offer ongoing technical and integration support?
YES. Our technical engineers are fully equipped to assist with mechanical integration, driver setup, speed control configuration, and troubleshooting to ensure seamless performance in your applications.
How do I determine which motor configuration is most suitable for my application?
First, provide us with your detailed application requirements (rated torque, speed, dimensions, voltage, and environment). Our team will recommend the optimal motor and gearbox layout. Once confirmed, we will construct samples for verification and provide optimization proposals.
What is your standard production and delivery lead time?
Standard orders typically ship within 3 to 5 working days after payment receipt. For larger production runs or customized items with complex designs, the lead times are negotiable depending on the actual specifications.
What is your product warranty coverage?
All our motors and gearboxes come standard with an 18-month warranty period. During this time, we provide replacement components and support for any structural or manufacturing anomalies.
KPM Minimoto
